Effective April 28, 2026
Privacy Policy
Pro Roof operates a roofing request and contractor matching service at proroof.one. This policy explains how we collect, use, disclose, and protect information when you use our website or submit a roofing request.
Information We Collect
We may collect your name, phone number, email address, ZIP code, homeowner status, roof issue, service timeline, notes you submit, consent records, device/browser information, approximate location, pages visited, advertising identifiers, and campaign attribution details.
How We Use Information
- To receive and process roofing inspection or quote requests.
- To route requests to independent roofing contractors or service providers that may serve your area.
- To contact you by phone, text, or email when you request information or give consent.
- To operate, secure, troubleshoot, and improve the website and lead management workflow.
- To measure advertising performance and prevent fraud, spam, or misuse.
- To comply with legal, regulatory, platform, and contractual obligations.
How We Share Information
We may share submitted lead information with independent roofing contractors, call or messaging providers, hosting and database providers, analytics and advertising vendors, professional advisors, and authorities where required. Contractors are independent businesses and are responsible for their own estimates, services, pricing, licenses, insurance, and customer communications.
Calls, Texts, and Email
By submitting a request and checking the consent box, you agree that Pro Roof and independent roofing partners may contact you about your roofing request by phone, text, or email, including through automated technology. Message and data rates may apply. Consent is not required to purchase services.
Cookies and Advertising
We may use cookies, pixels, tags, and similar technologies to operate the site, remember preferences, measure traffic, attribute advertising campaigns, and support remarketing where allowed. Advertising platforms may use information collected on our site according to their own policies and opt-out tools.
Your Choices
You may request access, correction, deletion, or marketing opt-out by emailing privacy@proroof.one. You can opt out of texts by replying STOP where supported and can manage cookies through your browser settings.
Data Retention
We keep lead and consent records for as long as reasonably needed to operate the service, support contractor matching, comply with legal obligations, resolve disputes, and maintain advertising and consent records.
Security
We use reasonable administrative, technical, and organizational safeguards, but no website, database, or transmission method can be guaranteed to be completely secure.
Children
Our service is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
U.S. State Privacy Notices
Depending on where you live, you may have rights to know, access, correct, delete, or opt out of certain uses of personal information. To exercise a privacy right, contact privacy@proroof.one.
Contact
Privacy questions can be sent to privacy@proroof.one or through the contact page.